Changing how tenancies end
The residential sector has digitised huge parts of the customer journey, but tenancy conclusion still creates unnecessary friction for operators and residents alike. The Depositary exists to modernise that process - making it easier to manage, fairer to navigate and faster to complete.
Why this matters…
Tenancy conclusion affects workload, resident satisfaction, cash flow and brand perception.
What we believe…
Transparency = good operations. Speed matters. Fairness matters. Simplicity wins.
What makes us different…
Built around real operational pain, not just feature ideas.
Meet the people changing how tenancies end
The Depositary is built by people who understand the reality of residential lettings - the pressure on property teams, the expectations of residents, the complexity of compliance and the frustration of processes that should have been fixed years ago.
Our team brings together lettings experience, operational know-how, product thinking and technical delivery to create a better standard for tenancy conclusions across the UK.
We are practical reformers: serious about outcomes, allergic to unnecessary admin and quietly obsessed with making the end of tenancy easier, faster and better for everyone involved.
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Co-FounderKristjan brings more than two decades of lettings, agency and PropTech experience to The Depositary. A tenant since 1998 and an agent since the early 2000s, he co-founded base property specialists with An Deckers before turning a very real operational frustration into The Depositary: a better way to manage tenancy conclusions.
A vocal advocate for professional letting agents, smarter technology and a rental sector that works better for everyone, Kristjan is equal parts operator, campaigner and restless fixer. He is happiest challenging “that’s just how it’s always been done” - and proving there is, in fact, a better way.
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Head of Operations
Carla leads operations at The Depositary, making sure clients get real value from the platform from onboarding onwards. She has worked in PropTech since 2011, including eight years in agency CRM, before joining The Depositary in 2019.
Carla combines deep sector knowledge with a practical understanding of how busy property management teams actually work day to day. Her focus is client success, implementation and continuous improvement - turning product potential into operational reality. Calm, direct and relentlessly helpful, Carla is often the difference between software being adopted and software genuinely changing the way teams work.
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Co-FounderAn is the operational mind behind much of The Depositary’s practical design. Having worked in lettings since the late 1990s and co-founded base property specialists with Kristjan in 2004, she understands the legal, technical and human detail that sits behind every tenancy conclusion.
Driven by a belief that better process creates better outcomes, An brings rigour, fairness and an obsessive eye for detail to the platform. Her focus is making sure The Depositary does not just look good in a demo - it works in the real world, for agents, landlords and residents alike.
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Technical Partner
Chris leads the technology delivery behind The Depositary through Sprint Innovations. With a track record delivering complex systems for major UK brands, he brings the technical depth needed to support a platform built for scale, reliability and constant improvement.
His job is to make the complicated feel simple - building the infrastructure that helps agents, landlords and residents move through tenancy conclusions with less friction and more confidence.
Awards & Recognition
The Negotiator Awards
2025: Technology (Apps)- Gold
2022: Technology (Apps)- Gold
EA Masters & Best EA Supplier Awards
2023: Best EA Supplier- Silver
2023: Best EA Innovation- Bronze
2021: Best EA Supplier- Bronze
2021: Top 40 Innovation in Estate Agency
Kerfuffle
2023: Essential Supplier Award
2022: Essential Supplier Award
2020: Top 10 Innovators Masterclass
PropTech50
2025: Ranked 6th in UK
2024: Ranked 5th in UK
Built by people who know the old way
The Depositary was created from first-hand experience of the end-of-tenancy process — the admin, the chasing, the delays and the avoidable friction for everyone involved.
That practical understanding still shapes the platform today.
Ready to see what better looks like?
The Depositary helps residential teams reduce admin, improve communication and create a clearer, faster end-of-tenancy journey.