A recent article published by The Negotiator highlights troubling findings from Generation Rent, showing that a third of tenants struggle to get their deposit back in full. The piece paints a picture of a fragmented and sometimes opaque end-of-tenancy process that leaves tenants frustrated and agents under scrutiny. These concerns aren’t new—but they are entirely addressable.

At The Depositary, we believe the letting industry can—and must—do better. That’s why our platform was designed by agents, for agents, to streamline, clarify, and professionalise every step of the tenancy conclusion journey. And it’s already working.